00831naa#a2200217#i#450# EN\\bibl\80585 20241122081357.5 2073-5537 20240322b2024####ek#y0engy0150####ca RU The quality of customer service as a criterion for competitiveness improvement of transport companies in the delivery of goods Journal article Astrakhan Astrakhan State Technical University 2024 8 с. Journal article local Управление грузовыми перевозками. 656.073 Rayushkina Alevtina Anatolievna Gorbach Anastasiya Sergeevna Shiryaev Sergey Aleksandrovich Kubrakov Danil Vladimirovich Rayushkin Eduard Sergeevich vestnik.astu.org