00726naa#a2200193#i#4500001001500000005001700015011001400032100004100046102000700087200012200094210005800216215001100274608002700285675010700312700003400419700003400453700002400487856002100511EN\\bibl\4868120240504192428.6##a2072-9502##a20220128b2022####ek#y0engy0150####ca##aRU1#aApplication of machine learning techniques for automated classification  and routing in ITIL libraryeJournal article1#aAstrakhancAstrakhan State Technical Universityd2022##a10 с.##aJournal article2local##aИнформационные технологии. Вычислительная техника.... 004#1aNikulingVladimir Valer'evich#1aShibaikingSergei Dmitrievich#1aSokolovagMaria S. 4#avestnik.astu.org