@article{Nigay2022modified,
author={Nigay, E.. and Lebedinskaya, Y.. and Koshevaya, E.. and Barausova, E..},
title={Modified customer experience model: omnichannel approach and impact on financial results of organization activities},
journal={Vestnik of Astrakhan State Technical University. Series: Economics},
publisher={Astrakhan State Technical University},
year={2022},
pages={70-79},
volume={},
issue={4},
}