@article{Skul'skiy2022management, author={Skul'skiy, D.. and Shurshev, V.. and Shikulskiy, M.. and Gairabekova, T..}, title={Management of business processes in municipal institution by using AI}, journal={Vestnik of Astrakhan State Technical University. Series: Management, computer science and informatics}, publisher={Astrakhan State Technical University}, year={2022}, pages={71-79}, volume={}, issue={3}, }