TY JOUR TI INSTRUMENTS OF RETAIL BANKING BUSINESS: USING INFORMATION CROSS-CHANNELS TO FIGHT AGAINST FRAUD AND FALSIFICATION KW information cross-channels KW fraud and falsification KW retail bank KW customer operations KW risks KW technologies JO Vestnik of Astrakhan State Technical University. Series: Economics AU Magomaeva, L.R. PY 2018 IS PB Astrakhan State Technical University