TY JOUR TI ANALYSIS OF THE GLOBAL MARKET OF CRM-SYSTEMS, ITS DEVELOPMENT PROSPECTS, THE TRENDS IN THE RUSSIAN MARKET KW market KW consumer KW CRM system KW marketing KW analysis KW price KW pricing KW demand KW contact with the clients JO Vestnik of Astrakhan State Technical University. Series: Economics AU Sviridova, E.. PY 2017 IS PB Astrakhan State Technical University