%0 Journal Article %T ANALYSIS OF THE GLOBAL MARKET OF CRM-SYSTEMS, ITS DEVELOPMENT PROSPECTS, THE TRENDS IN THE RUSSIAN MARKET %A Sviridova, E.. %K market, consumer, CRM system, marketing, analysis, price, pricing, demand, contact with the clients %J Vestnik of Astrakhan State Technical University. Series: Economics %D 2017 %N %P 8 %I Astrakhan State Technical University