%0 Journal Article %T SYSTEMS OF THE ORGANIZATIONAL IT-SERVICE MANAGEMENT WITH STRUCTURAL UNCERTAINTY %A Purgina, M.. %A Dobrynin, A.. %A Koynov, A.. %K management system, optimization system, system with variable structure, system with structural diversity, management system with structural uncertainty, IT-service, IT-process, efficiency indicator %J Vestnik of Astrakhan State Technical University. Series: Management, computer science and informatics %D 2016 %N 2016 %P 8 %I Astrakhan State Technical University