@article{Purgina2016systems,
author={Purgina, M.. and Dobrynin, A.. and Koynov, A..},
title={SYSTEMS OF THE ORGANIZATIONAL IT-SERVICE MANAGEMENT WITH STRUCTURAL UNCERTAINTY},
journal={Vestnik of Astrakhan State Technical University. Series: Management, computer science and informatics},
publisher={Astrakhan State Technical University},
year={2016},
pages={32-40},
volume={2016},
issue={1},
}