@article{Demurin2014system,
author={Demurin, V..},
title={SYSTEM APPROACH TO MODELING PROCESSES OF PROVIDING SERVICES OF A MODERN HOTEL},
journal={Vestnik of Astrakhan State Technical University. Series: Management, computer science and informatics},
publisher={Astrakhan State Technical University},
year={2014},
pages={74-83},
volume={2014},
issue={2},
}