TY  JOUR
TI  SYSTEM OF CRITERIA OF EVALUATION OF QUALITY OF TELECOMMUNICATION SERVICES AND METHOD OF THEIR EVALUATION
KW  criteria of quality
KW  set-theoretical model
KW  quality of services
KW  set of criteria
KW  set of assessments
KW  Pospelov’s matrix
KW  telecommunication service
JO  Vestnik of Astrakhan State Technical University. Series: Management, computer science and informatics
AU  Pham, Q..
AU  Kvyatkovskaya, I..
PY  2013
IS  2013
PB  Astrakhan State Technical University